The following are the most frequently asked questions:-
1. How do I join the Food Coop?
Check the list of workplace venues we deliver to. If your workplace is on the list, simply follow the instructions to register.
2. When/where will the goods be delivered?
This will depend on where you are based. See below for specific venue information.
3. When do I place my order?
This will depend on where you are based. You will get a reminder e-mail on the morning of the order deadline.
4. Can I choose the fruit and veg that I'd like to buy?
No, the idea of a bag scheme is that local, seasonal produce is bought in bulk (making it cheaper); in all cases the bags contain at least 5 different varieties of fruit or veg. Bags are standardised across all of our Food Co-ops, and will change from week to week.
5. Do I have to order the same goods every week?
Not at all you are free to order whatever you like, whenever you like.
6. What will happen if I am unable to collect my order?
It is your responsibility to ask a colleague to hand over your payment and collect your order, all uncollected orders still have to be paid for.
7. If my workplace is not listed will I be able to join the scheme?
We are hoping that if there are enough people interested to make it viable for The Food Chain North East to make extra deliveries, those who work outside of the listed organisations will be able to be included in the scheme. Those that think they have enough interested colleagues to participate should contact Anthony Armstrong at Blyth Valley Food Cooperative on 0191 4826818 to discuss the matter.
8. I work at County Hall. How do I collect and pay for my order?
Your produce will be delivered to the back door of County Hall at 12 noon on Wednesdays. You should have the correct money ready to pay the driver- he will not be able to give change.
9. I work at Hepscott Park. How do I collect and pay for my order?
Your produce will be delivered to Tweed House and Till House Hepscott Park between 11.00am and 12.30pm on Wednesdays. You should have the correct money ready to pay the driver- he will not be able to give change.
10. I work at Netherton Park. How do I collect and pay for my order?
Your produce will be delivered to Netherton Park at approximately 12.20 pm on Wednesdays. You should have the correct money ready to pay the driver- he will not be able to give change.
11. I work at Seaton Delaval Council Offices. How do I collect and pay for my order?
Your produce will be delivered to reception between 11am-11.30am on Thursdays. You should make sure that you have handed the correct money to reception staff BEFORE THIS TIME for collection by the driver.